Privacy Policy for Everystar Rider App
Last Updated: 08/02/2026
Everystar (“we”, “our”, “us”) operates the Everystar Rider App (“App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our rider services.
By using the Everystar Rider App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
We may collect the following details when you register or use the app:
Full Name
Mobile Number
Email Address
Profile Photo
Vehicle Details (Vehicle number, type, documents)
Identity Proof (as required for verification)
b. Location Information
Real-time location (GPS) to assign deliveries, track rides, and ensure accurate navigation
Background location (only while on active duty)
c. Device & Usage Information
Device model, OS version
App usage data
IP address
Crash logs and performance data
d. Payment Information
Earnings, payouts, and transaction history
⚠️ We do not store sensitive bank or card details directly.
2. How We Use Your Information
We use the collected information to:
Create and manage rider accounts
Assign delivery or ride requests
Track trips and delivery status
Process payments and settlements
Improve app performance and user experience
Communicate important updates, alerts, or support messages
Ensure safety, security, and fraud prevention
Comply with legal obligations
3. Location Usage Disclosure
Everystar Rider App uses location data:
To enable live ride/delivery tracking
To calculate distance, routes, and earnings
To improve service efficiency
Location access is required only during active rides or delivery tasks.
4. Data Sharing & Disclosure
We may share your information:
With customers (limited to name, photo, and live location during delivery)
With service providers (payment gateways, cloud services, analytics)
With legal authorities if required by law or government request
🚫 We do not sell your personal data to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information:
As long as your account is active
As required to comply with legal, tax, or regulatory obligations
You may request deletion of your account by contacting us.
7. Your Rights
You have the right to:
Access and update your personal information
Request correction or deletion of your data
Withdraw consent (may affect app functionality)
8. Children’s Privacy
Everystar Rider App is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be notified via the app or updated on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 Email: support@everystar.in
📍 Company Name: Everystar
